Returns & Exchanges

Our Commitment

At Bright Loop Deals, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help make the returns and exchanges process as smooth and hassle-free as possible.

Returns Policy

1. Eligibility for Returns
   • Products must be returned within 30 days of delivery.
   • Items must be unused, in their original packaging, and accompanied by the proof of purchase.
   • Certain items, such as personal care products, may not be eligible for return due to hygiene reasons. Please check the product page for specific return eligibility.
2. Return Process
   • To initiate a return, contact our Customer Service team at info@brightloopdeals.com with your order details.
   • Once approved, you will receive instructions on how to ship the item back to us.
   • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
3. Refunds
   • Approved refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
   • Shipping fees are non-refundable.
4. Non-Returnable Items
   • Gift cards.
   • Clearance items or items marked “final sale.”
   • Opened or used personal care items.

Exchanges Policy

1. Eligibility for Exchanges
   • Exchanges are accepted for eligible products within 30 days of delivery.
   • Items must meet the same return eligibility criteria listed above (unused, in original packaging, and accompanied by proof of purchase).
2. Exchange Process
   • Contact our Customer Service team at info@brightloopdeals.com to request an exchange.
   • Specify the item you wish to exchange and the replacement item you would like to receive.
   • If the replacement item has a price difference, you will be notified about the additional payment or refund.
3. Shipping for Exchanges
   • Customers are responsible for shipping costs related to exchanges unless the exchange is due to a defective or incorrect product.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of delivery. Provide details of the issue along with photos of the damaged product. We will arrange a replacement or issue a refund at no additional cost to you.

Contact Us

If you have any questions or need assistance with returns or exchanges, feel free to reach out:

• Email: info@brightloopdeals.com
• Phone: +1 (786) 735-6993
• Address: 7901 4th St N STE 24568, St. Petersburg, FL 33702, USA

Thank you for choosing Bright Loop Deals. We value your trust and are committed to ensuring a seamless shopping experience!